Policies

MEMBER AGREEMENT
As a member of a Tantre Farm CSA, I understand that the farmers will do their best to provide quality produce in a timely manner each week. I also realize that buying a share means joining other community members and the farmers in the bounties and risks of farming, and that ultimately Mother Nature decides what, how much, and when I will receive it.

I realize that I am responsible for picking up my produce on my chosen day and time, and if changes need to be made, I will contact the farm AT LEAST 2 DAYS BEFORE the Distribution Day to make any changes.

I understand that communication is an important way to prevent problems and provide opportunities, so I will do my best to read the Announcement section of the email Newsletters at the very least, as well as any email notices sent from the farmers.

CANCELLATION FEE
I realize that there is a $25 cancellation fee, if I cancel my share at any time, once I begin the registration process, especially after the CSA season has begun.

REFUNDS
Please consider your CSA share a commitment, but we understand that sometimes unforeseen situations may occur.  Any requested refunds will be handled on a case by case basis, with the understanding of the above cancellation policy.  Please contact us at info@tantrefarm.com.

COVID-19 POLICY
We have reviewed our protocol to ensure that we try to limit contact and keep our members and farm crew safe throughout the CSA seasons. Therefore, we are asking our members to collect and load their own share boxes into their vehicles whenever possible, although a staff member or volunteer will continue to greet and provide assistance in loading or unloading if you ask for help.  Our farm crew will be wearing masks when they pack your produce the day before it is distributed.  The farm crew and all volunteers will also wear masks if they are at distribution sites. We ask that you do the same if you step outside of your vehicles.  Thank you for your respectful understanding despite any personal preferences or opinions.

PRIVACY
Tantre Farm is committed to protecting your privacy.  The information we collect from you is used only for billing, communicating with you, and for delivering your produce.  We will not share your information with outside parties. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.